Preparing to Install

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Preparing to Install

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Local Computer Requirements


The following platforms are supported: Windows 2012, 10, 8, 7, 2008, Vista, 2003, XP and 2000, including all R2, 32-bit (x86) and 64-bit (x64) versions, on native and virtual platforms, including Virtual Server and VMware.



Network Requirements


A TCP/IP network connection from the local computer to the endpoint is needed.



Firewall Requirements


The installer will add an exception for COM/IP in the Microsoft Windows Firewall.  For other firewall programs, manually add exceptions for UDP port 2392 both inbound and outbound, and TCP port 2392 inbound.  If the firewall blocks outbound connections, then add any outbound TCP ports that will be made by COM/IP.



Information and Software Required


The COM/IP setup program.
Administrator privileges for the computers on which the redirector will be installed.
A license key, unless installing as a 30-day evaluation.




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