DialOut/EZ COM Port Redirector User Guide > Using the Redirector

Using Auto Configure

The Auto Configure feature will detect and interrogate the modem server to determine the correct settings. If the server is currently providing a modem, then it can test for its presence as well.

In the DialOut/EZ Control Panel, select a virtual COM port in the list. If the server requires a user login, then select the correct drop-down option under User Credentials. Then click the Auto Configure button.

In the Auto Configure window, make sure that all of the settings are correct. Only select the Test for Presence of a Modem checkbox if a hardware modem is connected to the server. The modem does not need to be attached to a phone line. Then click Start.

As it runs, the Status Panel will show a summary of the server's properties. The Log Panel will show its interaction with the server.

If Auto Configure fails, then it will indicate errors in the Status Panel, with details being shown in the Log Panel. Correct its settings, and then click Start to run it again with the new settings.

When Auto Configure succeeds, it will indicate the successful run in the Status Panel. Click the Use Settings button.

The Copy button can be used to copy the contents of the Status and Log Panels into the Windows clipboard.

Status Panel Messages

•	Connected to server - The TCP connection to the server has been established.

•	Telnet protocol detected - The server has indicated it supports the Telnet protocol.

•	Server signature - This shows the signature sent by the server via the COM Port Control protocol. The signature information will vary according to the server manufacturer and model.

•	Session completed - Auto Configure has finished interacting with the server.

•	Client not licensed for this server - The version of the redirector restricts usage to a specific server manufacturer and model, and this server does not qualify. This occurs when using an OEM version of the redirector with an unsupported server.

•	Server connection failure / Error connecting to server IP address / Error sending data - The IP Address and/or TCP Port Number may be incorrect. If the IP Address contains a hostname, then the redirector may have encountered a failure in resolving the hostname.

•	Server expecting username - A login prompt was detected, but the Username setting is blank.

•	Server expecting password - A password prompt was detected, but the Password setting is blank.

•	Username and/or password incorrect - The server will not accept the values being entered for the Username and/or Password.

•	No login/password prompts received from the server - The settings for the Username and/or Password are not blank, but the server has not issued a login prompt. The server may not be configured to require a login.

•	Server requires username/password login - A login prompt was detected, but Use Credentials From has not been selected in the Control Panel.

•	"Prompt at Login" selected but no credentials present - In the Control Panel, Prompt at Login has been selected, but no credentials have yet been entered.

Log Panel Messages

•	Bad IP address - Auto Configure was unable to use the setting of IP Address.

•	Server disconnected prematurely - Auto Configure was able to establish a connection to the server, but the connection was terminated by the server before it finished.

•	Internal error - Auto Configure received data from the server that it was unable to process.

•	CONNREFUSED - The server did not accept a connection on the TCP Port Number. The IP Address may be incorrect.

•	NETUNREACH, TIMEDOUT, HOSTUNREACH - The IP Address may be incorrect. The local computer's IP routing table does not contain a route for packets going to the IP Address.

•	NAMETOOLONG, AFNOSUPPORT - The IP Address is malformed, or is a non-existent hostname.

•	ADDRNOTAVAIL - A server at the IP Address is not available.

•	NETDOWN - The network connection has failed, or the IP Address is incorrect.

•	CONNABORTED, CONNRESET, NOTCONN, SHUTDOWN, EDISCONN - The server has terminated the connection. The server may have failed.